Click Yes then OK and when WMP has finished installing, restart the notebook again. Open Programs and Features, Click ' Turn Windows features on or off', open up Media Features and tick Windows Media Player. When Windows has restarted, click the Start Menu and select Control Panel. Click Yes then OK and then restart the notebook. Next, open windows Control Panel, open Programs and Features, Click ' Turn Windows features on or off', open up Media Features and untick Windows Media Player. Delete all the files that have the extension.

Launch Free Commander, double click Users, double click 'your user name', double click Local Settings, double click Application Data, double click Microsoft and double click Media Player. Make sure Windows Media Player and Windows Media Centre are closed. Open the newly extracted folder and double click the installer to start the installation. With 7-Zip installed, right click the Free Commander zipped file you download earlier, select 7-Zip, select extract files and then click Ok. msi 64-bit 圆4 installer on the link below. This is a zipped file, so if you don't have an extraction utility installed, download and install the. When I play Microsoft's test file from earlier, it merely says 'Windows Media Player encountered a problem while playing the file'.ĭownload the free file manager utility Free Commander, on the link below - it displays folders that the Operating System normally hides and has a good search function. Now when I play the BBC iplayer file I get 'A Windows Media Digital Rights Management (DRM) component encountered a problem'. I have now downloaded and run the ResetDRM tool from Microsoft. Having downloaded their test file it appeared to confirm that DRM was the culprit. I followed the test given by Microsoft on this link. Having looked on the net, it appears that the problem may be related to DRM. There was no further error messages at this point. However, when I ran the file Media Player said 'Media Changing' for a few seconds and then said that it had encountered an error. I clicked OK and this was successfully installed. When trying to play a video file downloaded from BBC iplayer, Media Player first informed me that a component needed to be upgraded. I have recently taken delivery of an HP g6-1337sa running Windows 7, 64 bit and have a problem with Windows Media Player 12. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Windows media player 12